For about 10 years Xian Network Manager has
been a necessary tool for System Center Operations Manager users to monitor
their network. It all started in 2004, during this first approach we even had a
version that ran on MOM 2000. It didn’t take too long for us to move to 2005
where Xian Network Manager showed its true potential. In the beginning, we
focused mostly on bare metal monitoring of SNMP devices, but soon we added more
ingredients to the mix such as Linux and UNIX monitoring, Smart Monitoring,
custom rules, topology discovery and more.
Along the entire process we always took our testing seriously, our test
lab was equipped with many servers and Xian NM was always tested with a large
number of devices. In the past years, 1800 devices became a minimum standard.
Recently Jalasoft has faced more
competition, including Operations Manager itself, in the network monitoring
area which made selling more difficult. Being that we’re based in Bolivia, we
noticed that a great deal of technology was unreachable by many of the
businesses in Bolivia and other Latin American companies. That is why we
decided to shift from a global focus to a Latin American focus. To make
products more affordable we also opted to completely disconnect from Microsoft
solutions. The next version of Xian Network Manager will be called Xian NM v7
and will not support any version of Operations Manager. Additionally, it will
run on Linux and use PostgreSQL as it database.
We got quite a large number of
questions in the past days after this news became public. Below you can find
answers to the questions that arose.
When will support for Xian Network Manager 2012 end?
We will keep supporting Xian
Network Manager 2012 until December 31st 2016. After that date we
will no longer ship and service packs or hotfixes. Also there will not be any
tech support staff that takes care of daily support.
What does this mean for existing customers?
Customers with a valid SSA can
count on technical support from us as usual until their SSA expires. Customers
can extend their SSA until December 31st 2016.
Can I still buy Xian Network Manager 2012?
You can still buy Xian Network
Manager 2012, however you will need to contact sales directly for the download
link and SSA will only be offered until December 31st 2016
Are there any plans to build a connector for Operations Manager?
At this moment there are no plans
on developing a connector in order for Xian NM v7 to send counters and events
to System Center Operations Manager. Xian NM v7 runs independently and has its
own web console that provides all the monitoring data.
Can I upgrade from Xian Network Manager 2012 to Xian NM v7?
If you are a current customer of
Xian Network Manager 2012 and you have a valid SSA, you will be eligible for a
free upgrade to Xian NM v7. However take into account that you no longer will
be able to receive alerts and performance data about your network devices in
Operations Manager.
When will Xian NM v7 be released?
At this moment we are planning on
releasing Xian NM v7 end of Q1 2016.
What will happen with your licenses?
If you have purchased permanent
licenses in the past, they will stay valid. You can keep using Xian NM 2012. The
only difference is that no hotfixes or service packs will be distributed.
What kind of support service will be delivered until December 31st
2016?
Jalasoft will be publishing
hotfixes for Xian NM 2012 until December
31st 2016. Also customers with a valid SSA will enjoy the same
technical support as you are used to, meaning that we will help you with any
issue that might arise.
Will Xian NM v7 be available for clients outside of Latin America?
Yes, Xian NM v7 will be available
for customers outside Latin America. Spanish and English releases will be
available.
What are the main features of Xian NM v7?
-
Monitor all SNMP devices, Linux Ubuntu and
Debian, Jala UPS, Jala PAC and Jala Generators.
-
Web based dashboard that runs on most browsers
and mobile platforms
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Notifications with scheduling
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Reporting
-
Native app for Android
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Runs on Linux with Postgresql
